Since cooperation makes work easier and gets more done, supervisors should continually be looking for how to get it, both from their people on the job and from their peers. Fortunately, there are many ways to promote cooperation and bring about good employee performance. Successful supervisors do it by building a close rapport with people, keeping them informed, helping them with their problems, and showing appreciation for good work, among other ways. But supervisors must be aware of the roadblocks to getting cooperation.
Have the right attitude toward people
A major pitfall is attitude. Effective supervisors have the right attitude toward their people and the job to be done. Also, they are able to influence the attitude of their people. Cooperation from people on the job must be augmented with cooperation from peers in order to maximize productivity. Communication plays a big part in getting along with other supervisors in solving problems and reaching goals.
The type of management that shows examples has been shown to have many benefits especially in building teamwork. The culture of excellent teamwork environment must start with management. Supervisors must set examples of good attitude and relationships.
What people like about their supervisors
Surveys of people on the job reveal that liking the supervisor is one of the reasons most frequently mentioned for liking the job. This finding explains why a person may do a good job for one supervisor and a poor one for another.
Workers can give you many reasons why they prefer one supervisor to another and why they respect one and not another. If you want to be in the select group, you should think about some of the characteristics that people like to see in their supervisor.
Getting along with peers is no different than liking your supervisor. We all must like each other in order to enhance teamwork. The same techniques are used with all people involved.
Today’s technicians are good judges of their leaders. Technicians hope that their supervisors:
- Show more concern with them, rather than their output. Workers want their supervisors to be friends, not bosses who threaten them or demand work from them.
- Are dedicated planners and organizers. They should guide and train, investigate problems, and improve working conditions.
- Show them how to do a job correctly when they’ve done it wrong. They should not bawl out people who make mistakes nor should they demand obedience.
- Have trust and confidence that their people can do the work. Supervisors should give their people authority and responsibility as well as freedom in how to do a job.
- Act and talk positively. Good leaders praise and compliment people for their accomplishments. They also boost morale and promote teamwork.
Although being friendly with your people can gain you their cooperation on the job, if you extend the friendliness off the job, you could be in for trouble. A supervisor must be careful in his social dealings with his employees. Too much socializing can create on-the-job problems that can affect the supervisor’s control and hurt his effectiveness. Always keep some distance with employees.
How supervisors win people’s cooperation
Good supervision is the art of getting others to do what you want, when you want it, and how you want it. But such response from people doesn’t come automatically. You’ve got to build up your relations with people and earn their cooperation. Here are the ways to promote and kindle their feelings to the point where they willingly cooperate with you:
The Supervisor's Role in Maintenance Error Prevention By Richard Komarniski July 2000 Richard Komarniski is president of Grey Owl Aviation Consultants Inc. He has worked as an...
Aviation maintenance personnel always welcome the opportunity to attend technical training classes to enhance their ability to maintain today’s complex aircraft. In addition, obtaining the latest...
Time to Step Up to the Plate Taking a stand to eliminate errors By Richard Komarniski May/June 2001 Some experts define human factors as something that affects judgement at a...
The value of a team approach to safety