7th national aviation system planning symposium — will be held May 3-5, 2009 at the Asilomar Conference Grounds on the California coast near Monterey. The symposium is being organized by the Transportation Research Board Committee on Aviation System Planning in cooperation with the California Dept. of Transportation, and will provide a forum for the broad range of stakeholders involved in planning the future aviation system to explore the challenges and opportunities of the next decade and beyond. For more information, visit: www.av020.cee.vt.edu/NASPS/.
teledyne continental motors — of Mobile, AL is recalling 9,600 cylinders from piston aircraft engines because the company has found a metal-casting problem that can cause the cylinder heads to crack. The company expects the recall to cost as much as $18 million, as pilots bring planes in to have cylinders replaced with new ones over the next year. The company will also destroy some unused cylinders.
tsa — Transportation Security Administration’s proposed Large Aircraft Security Program (LASP) is challenged by general aviation trade associations, including AOPA, NBAA, EAA, and GAMA, which request that the agency halt its work on a plan to impose airline-like security on general aviation, and form a rulemaking committee that would allow TSA to work directly with industry to identify effective, less burdensome security enhancements. LASP would require anyone who operates an aircraft with a maximum weight exceeding 12,500 lbs. to, among other things, perform criminal background checks on all flight crew members, vet all passengers, even family members, against terrorist watch lists, and submit to biennial audits of their security arrangements by a third-party auditor.
Focus on Service
A new book, Building A Customer Service Culture — The Seven Service Elements of Customer Success, is available from Service Elements of Scottsdale, AZ. The book is co-authored by aviation services specialist Bob Hobbi of Service Elements and Mario Martinez of the University of Nevada-Las Vegas.
The book is based on years of experience that the co-authors and others within their company have had with hundreds of organizations and thousands of employees on strategies and programs for improving customer service. Many of these companies are within the business and general aviation industry.
For information, visit www.serviceelements.com.
At Expo: ‘Doing Business Globally’
The 12th annual Aviation Industry Expo, scheduled for March 10-12 in Las Vegas, announces the addition of a special session, Doing Business Globally.
The special session will be presented by the director of U.S. Commercial Service’s Las Vegas/NV Export Center, Andrew Edelfsen, who acts as the U.S. Department of Commerce’s point of contact for Nevada companies with export-related and international business-related questions. Attendees of this seminar will learn what the U.S. government is currently doing to help aerospace companies grow their business internationally.
Aviation Industry Expo 2009, which focuses on ground support, aviation services, and aircraft maintenance, expects some 5,000 aviation professionals from nearly 50 countries. It is put on by Cygnus Expositions, a division of Cygnus Business Media, Inc., parent of AIRPORT BUSINESS. For information, visit www.aviationindustryexpo.com.
Recapturing History in New Orleans
New Orleans Lakefront Airport, still in the midst of reconstruction following Hurricane Katrina, has begun the restoration of its 1934 Art Deco terminal, the first combined land-sea air terminal in the United States that preceded the opening of the famous New York LaGuardia Marine Air Terminal by almost one year.
Only a handful of Art Deco air terminals from the “Golden Age of Aviation” that served the United States in the 1930s and through World War II have been preserved. The Lakefront Terminal Building and its two adjacent original hangars make up one of the oldest and most historic aviation properties in the country.
Owned by the Orleans Levee District, Non-Flood Assets under the Louisiana Division of Administration, the airport is currently undergoing a massive restoration and rebuilding including four new aircraft hangars replacing those destroyed by Hurricane Katrina in 2005. The historic terminal building is being restored to its original 1934 design.
Eclipse Aerospace TSA China Bombardier Aerospace ASIG® Earth Networks GAMA Connecticut Delta Air Lines Clariant Gulfstream Aerospace Corp. Boeing LANDMARK...
IATA — International Air Transport Assn. reports global traffic demand was 4.7 percent below the same month in 2010 while passenger traffic showed a 3.6 percent rise over previous year levels...