In the Ozarks, A New Front Door

Replacement terminal matches capacity with demand; expedites passenger travel


According to Cyr, the plan was to implement common-use technologies into the new terminal, but the airlines could not be convinced to buy into the investment. “It’s a great idea, but the airlines just aren’t ready to embrace that concept,” he says. “It was really a matter of cost; incorporating that technology into our infrastructure proved costly. Without airline support, we had to back out of that option.”

The terminal features new fixed-bridge sections that are capable of extending out to the aircraft, making aircraft ramp travel more efficient. Efficiencies were also gained with the bridges themselves, and how they interface with aircraft.

Regarding concessions and retail, a debate centered on where to put what when considering pre- and post-security. Where this comes into play most, says Cyr, is factoring in how many meeters and greeters are picking up passengers from the airport. “We are an origin and destination airport, where there isn’t a lot of dwell time between flights. At most other airports, the focus is on serving post-security customers,” he says.

“But here, it’s a bit of a different situation. We have not forgotten our pre-security customer base. We have located the bar and grab-and-go food shops in post-security; we will be adding retail and a restaurant to pre-security. It’s important to look at all opportunities for revenue; with our operation, and other airports of similar size and scope, there is still plenty of opportunity for retail in the pre-security area.”

Aesthetically, three architectural themes make up the visual elements of the terminal’s construction. “To best represent the region we are located in, the three themes incorporated into the design are water, geology, and landscape; all are prevalent to our native lands here in Missouri,” says Cyr.

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