“We continue to make positive improvement to ensure our customer support exceeds expectations,” says Brian Davis, vice president of Global Technical Operations. “In the past three years, we have invested in opening a 24x7 Technical Operations Center that has access to more than 12,000 knowledge management solutions, as well as product experts through virtual network technology. We collect and analyze data, as well as customer feedback to ensure we are constantly aligned with our customers to ensure our business supports our customers’ needs.”
Honeywell has made similar industry leading improvements in training curriculum development, technical publications technology, and providing field coverage in growth regions across the world.
With more than 1,100 customer support professionals, Honeywell is dedicated to ensuring a positive customer experience, no matter where you fly or when you fly — with help no more than a simple phone call away.
To learn more about Honeywell’s products and services: Air Transport and Regional visit www.honeywell.com/airlines, Business and General Aviation visit www.engagehoneywell.com, and Defense and Space visit www.missionready.com.
Wichita Area Technical College Aviation Tech Center
Wichita Area Technical College (WATC) Aviation Tech Center was presented with a plaque from AMTSociety for becoming a corporate member. The Aviation Tech Center was presented with the student chapter plaque. FAA members were on hand for the presentation.
It has selected the Honeywell TPE331-14GR engine to power their new all composite, single-engine turboprop airplane.
State of AMTSociety Address, Mark your calendars