Getting a Handle on the Olympics

Preparation and service are key to ensuring smooth operations, profitability

Regarding reservation fees, “We had a small per day fee on jets that were parked here, and that was to cover extra insurance costs that we had for the event,” says Hart. The fee was based on aircraft weight and the length of the stay; it ranged from $50 to $150 per day depending on the services provided.

“We were very excited with the level of traffic we received,” relates Hart. “In addition to the fee we implemented, we also experienced an increased level of side services due to the event.

“We got some big catering orders — had half a hockey team on a plane that needed to eat on their way back to Pittsburgh; those types of instances. All in all, revenues went up across the board.”

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