Government to Expand Airline Tarmac-Delay Rule

Most of the new regulations will take effect in four months.


Regulators also dropped a proposal to require that airlines include their customer-service promises in their legal contracts with passengers. While it sounds bureaucratic, consumer groups say it will be an important step in forcing airlines to live up to their promises.

Consumer advocates still hadn't seen the new rule on Tuesday but said they were assured by government officials that many of their issues would be addressed.

"There's going to be a lot of good stuff, a lot of little things that will make people feel better about traveling," said passenger-rights advocate Kate Hanni.


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