After receiving some $6 million from TSA to upgrade and implement a facility-wide CCTV system, comments Mathieu, “TSA is paying for the system and we will be sharing that video with the agency; it will be a server-based IP system, making it much easier to identify and review video content based on a hierarchy of access levels.”
Remarks Mathieu, “The first goal in targeting something for technology investment is, does it allow me to improve operational efficiency? ... and does it allow me deliver on my mission to the public? Then we look at the overall operations and maintenance costs, and the lifecycle costs.”
Overall technology lifecycle costs can be fairly significant, says Varwig, especially from a capital cost, or a replacement cost standpoint.
“Many airports spread out the upgrade and replacement of computer hardware — sometimes replacing an eighth or a quarter of its computer inventory each year, each system lasting some five to seven years.
“Because of that, technology is being refreshed constantly; every system added, whether it’s hardware or a software application, has a refreshing implication to it.
“The kicker with technology is, the more you invest in it, the more you are bound to it.”
Ron Steinert, a principal of global architecture, design, and planning firm Gensler, has been designing terminal buildings for 37 years, and has been involved with Gensler in the design of more than 50 terminal buildings in the last 25 years .