The study, by the team at Upgraded Points, places Ontario behind only Cincinnati/Northern Kentucky International Airport and George Bush Intercontinental Airport, noting that ONT’s 7,800 daily passengers per fast food chain and options such as Subway and Chick-fil-A ensure “you won’t have to wander far for your favorite fast food.”
The national average for daily passengers per fast food location is 25,563 – more than three times Ontario’s ratio. For ONT passengers, this means shorter lines and more time to enjoy your meal – part of the accessibility and convenience that have become Ontario International’s trademark. According to the highly regarded J.D. Power 2023 North America Airport Satisfaction Study, ONT outperformed every other airport in California and ranked third nationally among mid-sized airports.
The Upgraded Points report comes as ONT is aggressively expanding its food and beverage offerings. Additions include Dunkin’ Donuts, Brewery X and Mi Casa, while existing restaurants such as Pizza Vino, Einstein Bros and Tap & Pour are undergoing major updates. Moving forward, ONT’s concessions program will include a growing number of Inland Empire and Southern California brands, offering a distinct sense of place.
“Step inside either terminal today and you’ll see how far we’ve come – new restaurants, one-of-a-kind amenities and a buzz the likes of which we’ve never seen before. Our customers love having more options, and we love being able to provide them with that,” said Elisa Grey, ONT’s Chief Revenue Management officer.
Over the first two months of the year, ONT’s passenger count increased by 9.2% to more than 919,000, with the number of domestic travelers up 5.2% and international passengers nearly 80% higher. The strong start to 2024 continues Ontario’s stellar performance since its return to local ownership in 2016. It was the first airport in Southern California to exceed pre-pandemic passenger levels and in 2023 posted its highest volumes since 2008.
