Azores Airlines and SATA Air Açores Add Comply365’s ProAuthor for End-to-End Content Authoring and Distribution

Feb. 22, 2021

Comply365 announced its two newest airline customers, Azores Airlines and SATA Air Açores, who both will soon leverage the power of streamlined compliance management and improve collaboration and efficiency with Comply365 solutions.

The airlines, both part of the SATA Group based in the Portuguese Autonomous Region of The Azores, recently acquired ProAuthor, Comply365’s end-to-end operational content and compliance management system that enables faster, more routine manual revisions, and enables airlines to always be audit ready.

“We were looking for a manual authoring and delivery solution that would offer a better way to manage our compliance with EASA regulations and IOSA standards as well as provide our flight crews with a great mobile experience,” said Mário Chaves, COO of the SATA Group. “After thoroughly researching the market, it was evident that the value Comply365 would bring to our operations, as well as their innovative team, was the right solution.”

Azores Airlines and SATA Air Açores operate a fleet of Airbus A320 and A321 and De Havilland Dash 8-Q200 and Q400 aircraft, respectively, providing passenger and cargo service within the Azores and international flights to destinations in Europe, North America, and Africa.

While airlines typically spend months preparing for audits using legacy systems, ProAuthor will significantly reduce that time by tracing the manual content with corresponding regulatory standards. By providing the ability to tag standards and automatically run reports, the airlines will always be prepared for audits. ProAuthor will replace rudimentary word processing solutions at the pair of airlines, where technical publications members will now save time during the authoring process by reusing shared content across manuals in both airlines.

“We’re happy to welcome two Azorean airlines to our global Comply365 community, and we look forward to providing a great user experience for their crews,” Comply365 CEO Tom Samuel said. “We’ve proven the value of a unified system for our customers with multiple AOCs, so we’re excited for Azores Airlines and SATA Air Açores to realize the efficiency gains and increased collaboration they will see when they’re both operating within the Comply365 system.”

Comply365’s solutions will provide a consistent end-user experience that reduces training and support, as well as increasing accuracy and safety by enabling frontline operators to navigate fewer systems for manuals and operational data. Pilots and flight attendants will receive more personalized and relevant content through effectivity tagging that enables filtering and searching based on aircraft, parts or other tags specific to the airlines’ operations.