Malmö, Sweden, November 2nd, 2017: Web Manuals Sweden AB, developer of digital documentation solutions for the aviation industry, is making its mark in the Asia-Pacific region by announcing a new partnership with Australian support company Altara, as well as bringing Kokomo Private Island Fiji and prominent Australian helicopter operator, Hevilift, on-board.
Altara, based in Melbourne, provides a broad-range of services to the global aviation industry. Web Manuals will use the company to outsource first-level, certified, customer support services, to offer training guidance and document management advice to its customers. The partnership now enables Web Manuals to offer 24/5 global customer support.
Alistair Dorward, CEO, Altara, says: “We are delighted to partner with Web Manuals to help bring greater operational efficiencies, boost regulatory compliance, and improve collaboration among its customers. It is clear that Web Manuals is making its mark on the Asia-Pacific region and we are proud to have been chosen to offer the highest level of support to its customers”.
Martin Lidgard, founder and CEO of Web Manuals, says: “More than 100 operators around the world are now experiencing the major advantages of implementing Web Manuals and it’s fantastic to be making inroads into the Asia-Pacific region. We are a global company and offering 24/5 support allows us to give our customers a faster and consistent service. With providers already operating in Sweden and the US, the partnership with Altara means that when support ends on one continent it will continue from the next.”
These new partnerships follow the announcement that Web Manuals will be working with Air Hongkong, its first airline customer in Asia.
