Technology and Security Should Go Hand in Hand

May 24, 2017
Embrace cutting-edge solutions to improve operations. But make sure new methods are adopted and implemented wisely to avoid unnecessary risk.

Throughout this month’s issue, we’ve discussed the value of technology and how it affects the way business is done in aviation – and in the ground support arena, specifically.

Whether we’re looking at the latest advancements in fueling equipment, IT solutions that serve as maintenance checklists, safety features built into GSE or developing automated ways to track and reconcile baggage, technology is influencing the way work is performed on the ramp. More than ever, aviation – from ground handlers to airlines to airports – is interconnected.

The beauty of integrated IT solutions and other cutting edge technology is the convenience it offers. Additionally, the data provided allows companies to identify trends and make informed decisions.

The (potential) downside of technology is the risk of sensitive information being stolen by hackers.

In fact, a few months ago, United States senators Edward Markey and Richard Blumenthal submitted a letter to the FAA encouraging the agency to implement regulations to ensure aircraft and GSE are not vulnerable to cyber-threats.

Noting cyberattacks committed on the country’s transportations system, the senators stated the importance of fortifying technology-based standards and promoting safety and security. To do so, they urged the creation of regulations to design aircraft, GSE and other maintenance equipment in a way that prevents cyberattacks. In addition to other guidelines, they also suggested periodic testing and updating of cybersecurity protection and sharing information about cyber-threats to protect others.

Technology is constantly evolving, and it is important that security grows at the same rate.

That said, technology is not something that should be feared. Embrace technology and the positive changes it may bring to daily – and long-term – operations.

But in doing so, make sure new methods and systems are adopted and implemented wisely to help your company avoid potential risk.