New York — A branch of aerospace company Boeing that sells parts online said internet sales increased significantly last year, in a sign of recovery after the coronavirus pandemic.
The Boeing Company said on Monday that it has posted a steep rise in its online parts sales for 2021 to over $2 billion, better than its pre-pandemic sales, reflecting recovery from Covid-19.
The company's arm Boeing Distribution sold nearly 70,000 parts products through its portal in 2021. Out of which, reflecting a recovery in the airline industry, the commercial online sales orders were accounted for $1.5 billion.
Boeing Distribution's online revenue last year was 15% higher than pre-pandemic levels, while orders were 20% higher.
The stronger sales came as the company rolled out new tools to improve the customer experience, including a new homepage, a live chat feature and an online knowledge centre.
The refreshed e-commerce parts website, which features over 0.5 million products, saw 5 million visits from 50 countries in 2021.
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